Well, when the news hit the fan this past week, cheers went up around the country.
No more contracts with AT & T, or need to secure a Wi-Fi provider, when slipping into Starbucks for a hot java and toasted bagel at the crack of dawn.
Uh-huh!
The head honchos at the Seattle-based "mover-and-shaker" in the coffee bean marketplace confirmed that - henceforth - Wi-Fi service would be provided "gratis".
Tongues wagged that Starbucks felt threatened - not only by McDonalds recent introduction of Starbuck's-style java delights to their McCafe menu - but their decision to provide free Internet access too (which prompted the change of policy).
In spite of their desperate bid to prevent their market share from shrinking, suits at Starbucks - as usual - failed to conduct a thorough assessment of the situation.
For example, what good is the lure of free Wi-Fi, if Baristas are rude and insulting to the customers?
Yup!
Service with a smile at Starbucks has gone by way of the dinosaur.
From my perch, it appears that the low-paid workers - who hold jobs that were once (but no longer) envied - are not unlike green-eyed monsters with their noses up against the candy-store window.
The goodies are within reach, but they can't get their grubby hands on 'em.
Without doubt, some of these low-lifes - with all the personality of a worm - are jealous of the upwardly mobile customers who patronize their establishment.
On occasion - because of it - they seize on opportunities to insult the clients.
For instance, at the Paradise & Flamingo Starbucks outlet in Las Vegas, one huffy Barista (with bad skin, an attitude to match, and about to turn 21 she boasts) is continually off-putting with her holier-than-thou attitude.
She treats patrons like they should be flattered by her presence!
One regular was in the midst of a small meditation - as he waited for the laptop to fire up - when the snarky gal strode by and barked out a command.
"No sleeping here!"
Huh?
The startled guest responded by noting that they were meditating for a moment (to get centered).
Without skipping-a-beat, she rudely shot back an insulting remark.
"Looked like sleeping to me," she spat at the guest in an acid tongue.
Honey, you don't know your a** from a hole in the ground to begin with!
Cold frigid bitches are a dime-a-dozen, by the way, so wise-up.
If you can't be polite and provide service in a prompt professional courteous manner, it's obviously time to move on to sweeing streets or cleaning out toilets.
From where I sit, it appears that even that lowly task may be beyond your capability.
Starbucks executives - wake up - and smell the coffee.
Rude, insulting, classless employees are running your business into the ground.
Free Wi-Fi and McMuffin-style breakfast snacks won't save you.
Image of Corporate Greed!
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