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Wednesday, October 14, 2009

Las Vegas...Circus Circus security problem in Vegas! Employees ignore guest safety...


No fun @ Clown hide-a-way!




The hotel guest felt like he was heading upstream as he waded through a posse of slot players and tourists flocking about the casino floor and on up the foyer to the reservation desk.

After about twenty minutes of jostling his way through the madding crowd, he landed a bit worse-for-wear at the check-in counter, and proceeded to wait in a long line for another twenty-five minutes before securing a coveted room key for the night.

On the way across the busy parking lot, though, a gust of wind blew the reservation slip out of his hand, and he was suddenly left two sheets to the wind alright.

Darn!

The Bell Captain's directions to the suite were off, and now, the hapless traveller was also scouring his frazzled little brain for the correct room number.

Was that  # 2422 or  # 2424?

Oh well, he confidently noted to himself, as he strode across the wide pavement and across to the ramshackle lodge running the length of the pool.

I'll locate the suite, no problemo!

As the weary guest approached suite No. 2424, he spied a gaggle of party-goers hovering in the narrow hall next to Suite # 2424.

He nodded politely, then slipped the key into the slot in the door designed to accomodate the plastic card, and was inclined to joke to the out-of-towners about his dilemma.

"Hope this is my room!  Here goes."

Shortly after the key was inserted, there was a click, then the door gave way to the gentle push of his hand.

But, suddenly - without warning - a chain appeared through the crack in the open door, and made a sharp clanging sound.

Oh my gosh!

Had someone commandered his room before his late arrival? 

Or, just maybe, was he actually booked in the room next door (# 2422)?

"Sorry," he cried out to the startled guest who shuffled to the inside frame of the door a few seconds after the annoying intrusion.

With a hope and a prayer, the new arrival tried the key at the second suite down the hall a scant few steps away.

Golly, the door opened wide, and admitted him with little more ado.

The key fit both doors!

At this point, the gentleman scratched his head.

Was it possible the "wonder" key would magically allow him access other suites spanning-out down the modestly-decorated halls, and beyond?

But, it wasn't until he stepped inside his own Circus Circus digs, that the seriousness of the situation struck home.

Maybe other keys passed out during the course of the day also fit HIS door.

In the middle of the night, or while he was showering later that eve, a stranger might breeze in unannounced.

Or, it was possible - in the alternative - that a cat burglar might let himself in when he was on the casino floor gambling, and proceed to liberate him of his valuables (camera, designer suitcase, etc.).

Though exhausted from the long trek, he was inclined to head for the front office, to report his startling security problem.

"May I speak to a manager," he asked a plump overbearing woman on duty downstairs.

Without blinking an eye, the husky broad ignored the question, and moved on.

"May I help you," she boomed in a loud voice which carried across the foyer.

Obviously, she was running interference for management.

When the gent informed her about the key, she stared at him for a beat, then replied non-chalantly.

"Do you want a new code for your key?"

Duh!

Well, yeah.

Silly bit**. 

Couldn't she fathom the severity of the security problem at issue?

At this point, she proceeded two new keys, and handed them over unceremoniously.

No apology!

At a minimum, the staffer should have offered up a coupon for a free breakfast buffet to compensate the guest for putting them out.

After all, he was forced to trot down and bring the issue to the Hotel's attention, and saved the Hotel potential scandal in the process.

Golly, a room upgrade would have been a perfect way to articulate the establishments appreciation, too.

Nada!

Cheap negligent basta**s, if  'ya ask me.



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