Gold Coast false advertising
Now that revenue is down - after all, tourists are staying away from Vegas in droves because of the downturn in the economy - the savvy traveller may be able to wangle a good deal or two with a little research on the Internet.
However, from the get-go, I'd have to urge tourists to avoid booking a room at the Gold Coast Hotel & Casino in Sin City.
For starters, the Hotel staff are dishonest about their authorization policy.
Normally, when you book into a Hotel, management places an authorization for potential incidentals on your credit card to cover room service, in-house movie rentals, etc.
Most Hotels in the same price range as the Gold Coast have an authorization policy for the sum of $50.00.
In the case of the Gold Coast its unclear what their policy is until the guest checks in - at which point - it's too late to protest!
Deliberate failure to disclose?
You betcha!
I cruised around their web site for about twenty minutes and couldn't find any policy on authorization charges.
One paragraph indicated a credit card was needed to check in, but that was all the information they provided.
Needless to say, I was a trifle annoyed when I checked in and was informed my credit card would be dinged $100.00 (twice the sum other Hotels in the vicinity normallyl foist on Hotel guests).
On the date of check in, when I questioned the policy, I was advised that at check-out the $100.00 would be released (less any room charges racked up during the length of my stay).
Wrong!
When I checked out and directed the Hotel clerk to be sure to credit back my account, it was dissclosed to me for the first time that the credit would not reflect on my credit card for two or three days!
The staffer hesitated, then sheepishly added:
"That's what the banks tell us."
Bullsh**!
Does he think I was born yesterday?
I was more shocked, however, when I spied a security guard in the parking lot steal items from a guests vehicle parked on the second floor of the parking structure one evening.
On Tuesday night I dashed out to my vehicle with the intention of filling up my gas tank at the station down the street when the pumps were relatively quiet.
Before I turned the key in the ignition and turned on my lights, I noticed a security guard drive up to a parked vehicle, stop, and reach into an open window and remove some of vehicle owner's personal effects!
Golly!
But, the jolts and surprises did not end there.
I was taken aback when I opened the room to the suite and noticed there weren't any bedspreads, in spite of the fact the publicity still used to promote rooms at the Gold Coast feature one.
The staff had tucked a thin sheet over the mattress, topped it with a flimsy blanket - and get this - then, placed a white sheet over the top!
Talk about tacky!
You got it.
In the middle of the night, I woke up shivering.
I was also annoyed when I strode into the room and looked out the window.
The Hotel clerk informed me my suite had a view of the mountains.
Ha!
Spread out before me was a big parking lot without even a small hill in sight!
I guess he meant to say: a mountain of concrete, eh?
To top that - a pool they were advertising as a selling feature at the Hotel - was actually closed for the winter.
Quite a few guests trotted down for a swim only to discover they'd been rooked by this dicey operation at the Coast Casino on Flamingo Road.
Avoid this place like the plague.
A total waste of money!
http://www.julianayrs.com
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