Customers at Jack-in-the-Box were angered when they slipped in for a breakfast special bright-and-early this morning and were denied a cup of water with their meal.
Years ago it was a given that when a patron plunked themselves down at a table in a restaurant, the server on duty automatically turned up with an ice-cold glass of water in hand as they prepared to take the order.
With the advent of fast-food outlets some of those perks fell by the wayside, though.
For the most part, giants in the industry still are still prepared to offer up a cool glass of water, but the customer usually has to ask for it.
The counter person will either prepare the request themselves when packaging the order, or provide the individual with a cup so that it may be filled up at the soda fountain a hop-and-a-skip away.
Today, Jack-in-the-Box refused to provide the water because they were allegedly out of the cups they normally serve the H20 up in!
This was particularly annoying to patrons who spied dozens of plastic cups within sight behind the counter (paper cups for coffee, too).
"Why don't you use on of those cups," one observant (flexible) dude asked innocently.
"Oh, I can't do that," the pudgy pimply-faced employee quipped back.
"Why not?"
At this point the server stammered and was at a loss for words.
When the individual asked to speak to the Manager, she was quick on-the-uptake, though.
"Oh, they're busy," she retorted.
Uh-huh!
Did the snotty little Latino gal think the customer was born yesterday?
He or she probably didn't speak any English, and was hiding out of sight, in the event ICE was cruising by outside.
Just kiddiing!
But, the truth remains.
In view of the fact customers were purchasing breakfast, the employees should have provided the water in whatever cup was on hand, to ensure customer satisfaction.
The worker was too stupid to figure that out, for starters!
Judging from the limited number of customers in line at the Jack-in-the-Box outlet at 780 Flamingo Road in Las Vegas this morning, I expect that - for the most part - American consumers have now opted to patronize another fast-food chain down the street where the staff are quicker on-their-feet.
No wonder!
Who wants to trot in to a business and get constantly slapped in the face by uneducated immigrants who haven't any people skills (or evena modicum of common sense when it comes to smoothing over the waters)?
http://www.thetattler.biz
No comments:
Post a Comment