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Showing posts with label Public Relations. Show all posts
Showing posts with label Public Relations. Show all posts

Thursday, June 30, 2011

Jack-in-the-Box...stupid Latino servers anger customers! Bad manners! No people skills!








Customers at Jack-in-the-Box were angered when they slipped in for a breakfast special bright-and-early this morning and were denied a cup of water with their meal.

Years ago it was a given that when a patron plunked themselves down at a table in a restaurant, the server on duty automatically turned up with an ice-cold glass of water in hand as they prepared to take the order.

With the advent of fast-food outlets some of those perks fell by the wayside, though.

For the most part, giants in the industry still are still prepared to offer up a cool glass of water, but the customer usually has to ask for it.

The counter person will either prepare the request themselves when packaging the order, or provide the individual with a cup so that it may be filled up at the soda fountain a hop-and-a-skip away.

Today, Jack-in-the-Box refused to provide the water because they were allegedly out of the cups they normally serve the H20 up in!

This was particularly annoying to patrons who spied dozens of plastic cups within sight behind the counter (paper cups for coffee, too).

"Why don't you use on of those cups," one observant (flexible) dude asked innocently.

"Oh,  I can't do that," the pudgy pimply-faced employee quipped back.

"Why not?"

At this point the server stammered and was at a loss for words.

When the individual asked to speak to the Manager, she was quick on-the-uptake, though.

"Oh, they're busy," she retorted.

Uh-huh!

Did the snotty little Latino gal think the customer was born yesterday?

He or she probably didn't speak any English, and was hiding out of sight, in the event ICE was cruising by outside.

Just kiddiing!

But, the truth remains.

In view of the fact customers were purchasing breakfast, the employees should have provided the water in whatever cup was on hand, to ensure customer satisfaction.

The worker was too stupid to figure that out, for starters!

Judging from the limited number of customers in line at the Jack-in-the-Box outlet at 780 Flamingo Road in Las Vegas this morning, I expect that - for the most part - American consumers have now opted to patronize another fast-food chain down the street where the staff are quicker on-their-feet.

No wonder!

Who wants to trot in to a business and get constantly slapped in the face by uneducated immigrants who haven't any people skills (or evena modicum of common sense when it comes to smoothing over the waters)?

http://www.thetattler.biz


Tuesday, June 30, 2009

The Tattler...featuring Blogs! Submissions, please...



If you're like moi, you probably have very little time during the course of the day to cruise the Internet, and take a gander at popular new blogs that are revving up - and subsequently - piquing widespread interest out in the wilds of the blogosphere.

On the other hand, perhaps you're an talented insightful blogger with a lot to chirp about.

In spite of the fact you've been toiling away publishing those sizzling posts at the crack of dawn each day, nobody is nibbling at the smorgasbord of delectable goodies you've been tossing their way.

The musings - like zillions of others out there - are going virtually unread.

Meanwhile, the popular "with-it" blog trend-setters, are continuing to make their merry way into dizzying social circles in a big way.

Maybe it's time to pack it in?

Nope!

Now, you have a chance to enter the big leagues, and become a celebrated hit-getter like gossip maven Perez Hilton or the undisputed Queen of the "blogs" Arianna Huffington.

Yes, the Tattler is expanding its horizons, and reaching out into the blogosphere!

Our high-profile website is setting aside a little premium space (!) in order to showcase - and ultimately thrust into the spotlight - a handful of bloggers who deserve a kick-start and a few kudos along the way.

So, if you're a blogger pining for a little more exposure - and aching to be a much-celebrated "Featured Blog" at the Tattler - just zip off an e-mail off to us when you have a mind to.

Contact:

publisher@thetattler.biz

A simple link to your blog to facilitate a quick review of your creative renderings is satisfactory.

However, if you include a brief bio with a couple of insightful (and/or heartfelt) notes on your - hopes, dreams, and wishes - may trigger a profile piece alongside your blog site entry.

Good luck!


Tuesday, September 30, 2008

Heath Ledger...ReliaStar Insurance scam. PR strategy, bad!

ING financial services robs children of their legacies...



Everyone was shocked by the untimely death of actor Heath Ledger, especially in view of the fact mysterious intrigues surrounded his life, in the final hours.

After much wrangling, it's my understanding that the family agreed Mr. Ledger's three-year old daughter (Matilda Rose) should inherit the estate.

However, on the heels of his death, ReliaStar Insurance is balking at the prospect of paying out a life insurance policy to the young heiress in the sum of $10 million.

Although a New York Coroner's report found that Ledger died from accidental causes, representatives of ReliaStar are seeking to void the policy on the grounds that under the terms and conditions, the carrier is entitled to contest payment until it determines whether the actor acted in bad faith and/or committed suicide.

Since the New York Coroner's office issued a finding that the death was due to accidental causes - Ledger's legal counsel are accusing the carrier of engaging in stalling and delaying tactics - in a deceitful effort to "hold on" to the money longer.

In a counter argument, ReliaStar has hinted that Ledger may have not been forthcoming with regard to information he provided on the application for the policy.

In view of the fact Ledger made payments on the policy for over two years before he passed away several months ago - and no questions were raised during that time frame when the actor was alive- it does beg at least one question.


Why is are they contesting the facts now?

In my opinion, ReliaStar is making a big public relations mistake.

To snatch away the inheritance of a three-year old will obviously not bode well for their company.


By the way, is "relia" short form for "reliable", I wonder?

If so, how ironic!

Once the glaring spotlight falls on this "unreliable" insurance carrier - a division of the Dutch Financial Services "biggie" ING - I expect American consumers will turn away from their policies in droves.

Yup, ReliaStar is on the verge of a public relations disaster.

I'm hedging my bets on the "kid".

How 'bout you?